CrewEats

Flight-Linked Ordering™

Infrastructure for the people who keep airports moving

2M airport workers.
Zero food infrastructure.
We built it.

CrewEats™ turns missed meals into a logistics system. What baggage did for bags, we do for food — inside the most constrained, highest-density environment in the world.

Q2 2026 BOS pilot 15 airports in discussion PrimeFlight LOI signed
U.S. Airport Coverage Every airport · same problem
BOS Pilot ALASKA ANC · FAI HAWAII HNL · OGG

Every dot · a workforce running on empty

You’ve Heard This Announcement
“Your flight is delayed — we’re waiting for the inbound crew.”
🛬
Inbound crew lands
Gate E47
🚶
12-minute terminal walk
to B12
Deplane · restroom · weather · brief · board
35 minutes. 180 passengers.
When do they eat?  They don’t.

Behind every on-time departure is a workforce that hasn’t eaten.

This is not convenience

Hungry crews are a safety risk.

Operational reliability depends on food access

FAA incident reporting, union guidance, and peer-reviewed research all point to the same thing: meal access is not a perk. It is part of safe operation.

Not just a delivery problem

Why Not Just Use DoorDash?

Inside airports, gig delivery is physically impossible. Outside airports, it's economically impossible with hourly wages. Both walls hold.

The Access Failure

Gig delivery can't operate airside.

Airport security (SIDA clearance), restricted zones, and real-time flight operations make consumer delivery apps structurally incompatible with aviation workforce food access.

All prior gig delivery attempts inside airports faced the same economic hurdles.

No one has solved delivery inside the terminal.

The Economics Failure

Even outside airports, the model breaks when workers are paid hourly.

Seattle's PayUp ordinance (Jan 2024) mandated ~$26/hr minimum for gig drivers. The result:

−30K
DoorDash orders
in first weeks
−30%
UberEats order
volume drop
price markup
at delivery

Meal cost breakdown

Base meal
$12–15
+ Platform fee
~$4
+ Local operating fee
$5
+ Delivery fee
~$5–7
+ Tip
$3–5
Total delivered
$35–40

A Carnegie Mellon/NBER study independently confirmed what the Seattle data showed: gig delivery economics are structurally broken when labor is paid hourly. The model doesn't survive hourly wages — which means airports, where SIDA-cleared labor commands a real hourly rate, cannot be served by any gig delivery platform.

Carnegie Mellon / NBER — January 2026

CrewEats isn't a gig platform. Embedded SIDA-cleared labor, flight-linked logistics, direct concessionaire integration.

Different architecture entirely.

Why everyone failed

Wrong Architecture. Every Time.

Every prior attempt proved demand. Every design failed.

❌ Consumer delivery thinking
  • Point-to-point fulfillment
  • Gig labor assumptions
  • Chaotic passenger demand
  • High CAC, low LTV
  • Outsider entering a closed ecosystem
✓ Airport reality · CrewEats™ approach
  • Secure zone access and badging
  • Hourly labor, not gig labor
  • Time-critical, node-based fulfillment
  • Constrained movement and fixed paths
  • Work with concessionaires, not against them
The blueprint

What If Meals Moved Like Baggage?

Baggage Claim Is An Efficient Infrastructure In Airports. It Works At Scale.

Imagine This:

One bag.

One handler.

Per passenger.

Underwater from day 1.

Baggage Claim:

Collect

Sort

Distribute

Efficient from day 1.

Point-to-point delivery doesn't work inside airports. Never has.

Its The Infrastructure That Makes Airport Logistics Profitable.

The harder question

So how does anyone get inside an airport?

Airports aren't open markets. They're controlled environments — and that's exactly what makes the opportunity defensible.

The fortress

You don’t enter airports. You survive them.

RFPs, approvals, politics, incumbents, and lawsuits block outsiders

Public ownership means formal procurement, multi-layer approvals, and long cycles. Even after solving labor and access, most companies still cannot get in.

The key

We bypass the fortress.

No lease. No buildout. No square footage. No tenant fight.

CrewEats™ uses existing concessionaires and solves a recognized workforce problem. We are logistics infrastructure, not a new food tenant. Pilot program to contract.

The kingdom

A high-density, time-constrained market.

In cities, you chase demand. In airports, demand is fixed — and trapped.

At BOS alone, ~100K+ passengers move through a single controlled environment daily — alongside ~21K+ workers operating under strict time and access constraints. Demand is concentrated into a fixed footprint with limited paths and no viable delivery infrastructure.

Boston Logan — BOS Pilot

Annual passengers 43.5M
Passengers per day ~115K
Workers on property 21K

All in one controlled environment. Every day.

The treasure

$19.4B trapped in motion.

Start with workers. Expand across the full airport economy.

TAM · U.S. Market
$19.4B
2M airport employees × $3.56/order
1B passengers × $17.50/order
SAM · Serviceable
$1.48B
Phase 1 — Employees Only
1.6M U.S. airport employees × $3.56/order
SOM · Our Target
$19.4M
BOS Beachhead — 21,000 Employees
$3.56 blended revenue/order

BOS Penetration Sensitivity

PenetrationActive EmployeesAnnual Revenue
15%3,150$2.9M
40%8,400$7.8M
60%12,600$11.7M
The fuel

We monetize frequency, not transactions.

Blended CrewEats™ revenue per transaction: $3.56

Subscriptions create predictable usage. Pay-per-use captures casual demand. Rev share aligns restaurants because we convert revenue they were otherwise losing.

Frequent users

$15/mo

Unlimited subscription that locks behavior.

Occasional users

$1–$3

Pickup or delivery without commitment.

Restaurant share

10%

Versus 30–40% consumer delivery commissions.

The engine

Every order makes the system smarter.

We do not deliver food. We route time.

1
User intakefrom · to · when
2
GateBrain™predict gate · arrival · ground time
3
Staff optimizerhow many runners
4
OrchestratorJIT prep · batch sort · route
The first flight

90 days to prove inevitability.

Boston Logan pilot • 100 users • 5 cohorts

60%+reorder rate
3x/wkorders per active user
95%+on-time fulfillment
85+NPS target
Expansion Plan
Year 1 Year 2 Year 3+ 1 Airport Same labor partner Same software Inbound demand Airlines pull us in
Flight plan

Already in motion.

Built product. Engaged airports. Signed labor access. Selected launch market.

Q3 2025

Consumer app, runner app, restaurant dashboard built.

Q4 2025

15 airports in active launch discussions.

Q1 2026

PrimeFlight LOI signed. 250+ airport labor access.

Q1 2026

BOS selected as launch market with champions in place.

Q2 2026

BOS pilot launch. Post-pilot pipeline converts.

Scale logic

One airport proves it. The network pulls it.

After BOS, the model templatizes and inbound replaces outbound.

CrewEats™
playbook
Pilot proves
workflow
Same labor
partner
Same software
stack
Airlines pull us
into new airports
The crew

Built by the people living the problem.

This is not research. It is autobiography.

GT
Gaurav (GT) Tavatia — Founder & CEO

Working ATL-based airline captain. 5,500+ flight hours. 8 years living the problem. Built GateBrain. Conducted 200+ worker interviews across 40+ airports.

LinkedIn
SS
Sonal Singh — Co-Founder

Product leader with 10 years of experience, focused on outcomes. Built CrewEats™ in 18 months and leads design and architecture, with experience in airport environments. Repeat entrepreneur.

LinkedIn
TS
Core Team Tanuj Sanwal LinkedIn
Boarding now

The last cheap entry point.

Bootstrapped to date • clean cap table • no institutional capital raised

$750K

pre-seed SAFE

$7M

SAFE cap

18 months

runway through Q3 2027 including reserve buffer

Capital allocation
Controlled pilot + ops50%
Product + engineering17%
OpEx18%
Reserve / contingency15%

Path to seed: pilot launch → monthly profitability → cash flow positive → seed-ready scale.

Closing

2M workers skip meals. We built the system that feeds them.

Pilot launches Q2 2026. The playbook scales from there.

CrewEats™ is not another airport food app. It is the missing logistics layer inside one of the most valuable closed environments in the world.

$7M

SAFE cap · lowest valuation this company will ever offer

Don't miss
the flight.

Pilot launches Q2 2026 · BOS

CrewEats.com

Contact

Gaurav (GT) Tavatia
Gaurav@CrewEats.com
478-390-8069

📅 Schedule a call

Why now

The category has no incumbent. The infrastructure is built. The launch market is selected. This round funds activation, not exploration.